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Diego

Digital Inclusive e-Government

The main outcome of DIEGO, will be to offer to any European Public Authority a FULL e accessibility front-end for e-Gov services, highly scalable and affordable: 1) a new “user-centric” and accessible service provision model for speeding up Inclusive e-Gov including trans-borders services, according to preferred ICT media available (interactive TV, smart mobile devices, [desktop] kiosks or PCs) to their respective citizens; 2) and a “highly scalable Deployment Model”, based on a Software as a Service (SaaS) approach and widely accepted webservices standards (guarantee of interoperability with any back-office) and the affordability of the implementation, beyond the project (in the self-sustainability phase).A new “user-centric” and accessible service provision model:DIEGO main target is to provide, a friendly and easy way of transforming pre-existing e-Govservices, removing their ICT barriers (e-Exclusion), or creating newones “from scratch” widelyinclusive from the beginning,based on “open source best practice” across all Europe.Its final goal is to contribute to maintain and improve disadvantaged European citizens through a Public, “Personalised” and Personal set of Service Offers that put them as a central stakeholders with Needs, Preferences and Rights, using the preferred ICT channel (among widely available choices) and for accessing and using e-Gov services (with a minimum learning curve), without minding about what thechnology is behind, because it is absolutely hidden to them.The project is financed by the Programme ICI PSP 3.3 for Government and inclusive e-Governance.


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The web site Diego

Provincia di Bergamo - Settore Istruzione, Formazione, Lavoro e Attività Produttive
segreteria.fse@provincia.bergamo.it